Website Privacy Notice

This notice explains how NextStep Care Solutions LLC, operating as NextStep Care Solutions, collects, uses, and protects information submitted through nextstepcaresolutions.com, its contact forms, and its linked client referral form.

Information We Collect

We may collect information that you voluntarily provide, including:

• Your name, telephone number, email address, city, and preferred contact method.
• Basic information needed to respond to a service inquiry or referral, including the requested non-medical service, preferred schedule, and relationship to the person being referred.
• Basic employment-interest information submitted through the Join Our Care Team form.
• A message or other information you choose to provide when contacting us.

Please Do Not Submit Sensitive Information

Do not submit Social Security numbers, payment-card information, bank information, insurance identification numbers, detailed diagnoses, medication lists, medical records, government identification, or other sensitive records through a public website form. The website and its forms are not monitored for emergencies. Call 911 for immediate danger or urgent medical assistance.

How We Use Information

We use submitted information to respond to inquiries, review referrals, discuss service availability, communicate about employment interest, maintain website security, and meet legal or operational requirements. Submitting a referral does not start services or guarantee acceptance, staffing, or availability.

How Information May Be Shared

We do not sell personal information submitted through our website forms. We may share information only with authorized NextStep personnel; vendors that support our website, forms, email, security, or business operations; or government authorities when disclosure is required by law. Vendors receive only the access reasonably necessary to perform their services.

Google Forms and Other Service Providers

The client referral form may be hosted by Google Forms or another approved service provider. Information submitted through a third-party form is also subject to that provider's privacy and security practices. Links to other websites are governed by their own privacy notices.

Cookies and Basic Analytics

The website may use essential cookies, security tools, and basic analytics to maintain the site and understand general website activity. These tools may collect technical information such as browser type, device type, pages visited, and approximate location derived from an internet address. NextStep does not use public form information for behavioral advertising.

Security and Retention

We use reasonable administrative and technical safeguards appropriate to the information we maintain. No website or electronic transmission can be guaranteed completely secure. We retain information only as long as reasonably needed for the purpose collected, legal obligations, dispute resolution, or business records, and then dispose of it appropriately.

Your Choices

You may contact us to ask about personal information you submitted through the website or to request a correction or deletion. We will evaluate the request subject to identity verification, legal requirements, and legitimate recordkeeping needs. You may choose not to submit a form and instead call us.

Children

This website is intended for adults and is not directed to children under 13. We do not knowingly request personal information directly from children under 13 through the public website.

Changes to This Notice

We may update this notice when our website, forms, vendors, or practices change. The effective date above identifies the current version.

Contact Us

NextStep Care Solutions
Attention: Administrator
261 N University Drive, Suite 500-14
Plantation, Florida 33324
Email: info@nextstepcaresolutions.com
Phone: 754-752-8933